Support and Help Articles

Expert Assistance for All Your Continuing Professional Education Needs

My connection is intermittent or I keep buffering!

My connection is intermittent or I keep buffering!

FAQ | Webinars

Poor internet likely causes buffering. Run speed test. Troubleshoot Wi-Fi or hotspot issues. Refresh browser if connection is good.

Why did I lose my audio?

Why did I lose my audio?

FAQ | Webinars

Check audio settings, internet connection, and reconnect. Try different device/browser. Contact support if needed.

Why am I not receiving the attendance prompts?

Why am I not receiving the attendance prompts?

FAQ | Webinars

Check clock, disable pop-up blocker, check connection, restart, use different device, check firewall settings, whitelist CPE Today, contact support if needed.

When can I expect to receive my certificate?

When can I expect to receive my certificate?

FAQ | Webinars

check state society, check user portal, check spam, contact support if needed.

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