Refund Policy

At CPE Today, we prioritize our customers’ satisfaction and strive to provide the highest quality continuing education courses for financial professionals. Recognizing that our offerings may not always meet every participant’s expectations, we have established the following refund policy:

Refund Requests: Participants unsatisfied with a course may request a refund. To do so, they should email our customer service team at support@cpetoday.com or submit a request via our website at https://support.cpetoday.com.

Request Deadline: To be eligible for a refund, the request must be submitted within 30 days of the course purchase date. Please include your reason for dissatisfaction in your request, as your feedback is valuable to us for improving our offerings.

Eligibility: Refunds will only be given for events and webinars if requested prior to the beginning of that event. If the event has already started, the participant can request to convert the event to a self-study product to complete their credits or apply their registration fees to another event. However, no cash refund will be given.

Additionally, refunds can only be issued for courses where a certificate of completion has not been granted. Once a certificate has been issued, the course is considered completed, and the knowledge gained makes it ineligible for a refund.

Refund Processing: Upon receipt and approval of your refund request, our team will process the refund. The refund will be credited back to your original form of payment within 14 business days.